Shipping Policy
At Zarqash Studio, we aim to deliver your favorite shawls safely, quickly, and with complete care.
We work with trusted delivery partners to ensure your order reaches you on time and in perfect condition.
1. Order Processing
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All orders are processed within 1–2 working days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Once your order is processed, you will receive a confirmation message or email with your tracking details.
2. Delivery Time
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Within Pakistan: 2 to 5 working days (depending on your city).
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International Orders: 7 to 14 working days (delivery time may vary by country and customs clearance).
Please note that unexpected delays due to weather, strikes, or courier issues may occasionally occur — we’ll keep you informed in such cases.
3. Shipping Charges
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Within Pakistan: Standard delivery charges apply based on your location (displayed at checkout).
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International Orders: Shipping charges are calculated based on destination and order weight.
Free shipping offers may apply during promotional periods.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via SMS or email.
You can use this number to track your shipment directly on the courier’s website.
5. Address & Delivery Instructions
Please make sure your address, phone number, and details are entered correctly at checkout.
Zarqash Studio will not be responsible for delays or failed deliveries caused by incorrect information.
6. Damaged or Lost Packages
We ensure every product is packed safely before dispatch.
However, if your package arrives damaged or is lost during transit, please contact us immediately at zarqashstudio@gmail.com — we will resolve the issue promptly.
7. Contact Us
For any shipping or delivery-related inquiries:
📧 Email: zarqashstudio@gmail.com
📞 Phone: +92 309 1235888