Terms & Conditions

Welcome to Zarqash Studio. By visiting or making a purchase from our website, you agree to the terms and conditions mentioned below.
Please read them carefully before placing an order.

1. General

These Terms & Conditions apply to all users of our website and customers who purchase from Zarqash Studio.
We reserve the right to update or change these terms at any time without prior notice.
By using our website, you accept all such changes automatically.

2. Products & Descriptions

We strive to display our products as accurately as possible through images and descriptions.
However, slight variations in color, texture, or fabric tone may occur due to lighting, photography, or screen resolution.
All products are handmade or crafted with care, and minor differences add to their uniqueness.

3. Pricing & Payments

All prices on our website are listed in Pakistani Rupees (PKR) unless stated otherwise.
Zarqash Studio reserves the right to change prices or offer discounts without prior notice.
Payments can be made through secure online methods or Cash on Delivery (COD), where available.
In case of payment failure or technical issues, please contact us immediately.

4. Orders & Availability

Orders are subject to product availability.
In rare cases where an item becomes unavailable after purchase, we will notify you promptly and issue a full refund or suggest an alternative.
We reserve the right to cancel any order if fraud or misuse is suspected.

5. Shipping & Delivery

Delivery timelines and charges are mentioned in our Shipping Policy.
Delays due to courier or external circumstances (weather, strikes, etc.) are beyond our control, but we’ll always try to assist you.

6. Returns & Refunds

Refunds and exchanges are handled as per our Refund & Exchange Policy.
Returned products must meet the specified conditions — unused, clean, and in original packaging.

7. Intellectual Property

All content on our website, including images, designs, logos, and text, is the property of Zarqash Studio.
You may not reproduce, copy, or use any material without written permission.

8. Privacy & Security

Your personal information is protected in accordance with our Privacy Policy.
We never share or sell customer data to third parties.

9. Limitation of Liability

Zarqash Studio shall not be held responsible for:

Any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
Misuse, mishandling, or improper care of products after delivery.

10. Contact Us

For questions or concerns regarding these terms, please contact us:
📧 Email: zarqashstudio@gmail.com
📞 Phone: +92 309 1235888
📍 Address: Office No 6,7, Lower Ground Plaza no 164, Hadi Arcade 1,Business district north ,Bahria town phase 8 Rawalpindi